Excellent customer experience comes from an aligned store team

Retail worker with cellphone

Reach every individual in each of your stores by providing an instant messaging app that captures both the corporate information and instructions from headquarters, as well as the day-to-day conversations your teams have locally.

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Specifically designed with the store crew in mind

  • An aligned team

    Forget relying on the store manager to deliver your messages across the board. Stay connected with in-store staff through 1:1, group, or company-wide chats.

  • Drive the transformation

    Stores are constantly evolving with new products, campaigns, procedures, and more. Use the most user-friendly technology to guide the ongoing transition to the new initiatives your company requires.

  • An office in their pockets

    Providing timely work instructions and procedural documents is crucial for executing tasks effectively in every store. Retail workers perform better when they have essential information in their hands.

Real-time insights from the sales floor at all times

Gather feedback from stores in real time to keep everything running smoothly, and make your frontline team feel heard and motivated to go the extra mile.

Crafted for shop-floor crews

Empower your store staff with a dedicated messaging platform, made for for retail operations and loaded with the key features your company truly needs—receipt acknowledgments, time-tracking, digital signatures, surveys, AI-driven chatbots, and more.

Full legal compliance

Onboard staff instantly with a QR code—no personal numbers or emails needed—and remain fully GDPR-compliant.

 

Easily extend access beyond your employee directory, inviting other key partners who keep daily operations running.

 

Link headquarters to team members’ phones while safeguarding their privacy and respecting their time off.

Ommnio in numbers

The frontline employee platform that delivers the highest engagement and effectiveness rates.

  • 85%

    connected daily

  • 6 h

    average reply time

  • 97%

    engagement on a monthly basis

Phone

Understand what we can do for you in just 15 minutes

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