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Can I Use My Own Digital Signature Provider with Ommnio?

This FAQ explains how Ommnio helps companies collect digital signatures from deskless workers by delivering requests directly through the messaging platform they already trust and use daily.

Yes, and it's one of the ways Ommnio helps companies solve a major communication challenge: getting digital documents signed by deskless workers—fast and securely.

The Problem Ommnio Solves

Most deskless workers:

  • Don’t use corporate email
  • Ignore or miss SMS messages
  • Are hard to reach with traditional digital signature workflows

That’s where Ommnio makes a big difference.

By integrating digital signature requests directly into the same platform where your deskless teams already receive their schedules, updates, and work-related messages, you dramatically increase visibility, engagement, and completion rates.

You have two options:

  1. Use Ommnio’s built-in provider: SignRequest (easy and ready to go). Make sure to add the service to your subscription.
  2. Connect your own digital signature provider: If your provider supports API integration, you can link it to your Ommnio account.

Security Recommendation:

If you decide to use your own provider, we strongly recommend enabling 2-Factor Authentication (2FA) via SMS. This way, each signature sent through Ommnio is also backed by identity validation through the user’s mobile number—offering both legal security and peace of mind.