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What Can an Account Administrator Do in Ommnio?

Understanding the Role of an Account Administrator in Ommnio

In Ommnio, the “account” represents your organization. It typically corresponds to your company name (e.g., ACME Company) and includes everything from user management to contracted services and billing.

What Is an Account Administrator?

An Account Administrator in Ommnio has all the same permissions as a Team Administrator, but at a higher level — across the entire organization, including:

  • All teams
  • All users
  • All chat groups

Additional Permissions for Account Administrators

Account Admins can also:

  • View all chat group content (except private one-on-one chats, which remain visible only to the two participants).
  • Assign admin roles and permissions, including:
    • Account Administration
    • Team Administration
    • Group Administration

A Role with Superpowers

Think of the Account Administrator as a superuser within Ommnio.
To see who holds this role in your organization, check the Settings by clicking the icon in the top menu when you're logged in as an administrator.