How Should an Acknowledge Message Be

Acknowledge messages in Omnnio are always sent as PDFs that cannot be modified. This is important because these messages require the recipient’s explicit acceptance, so the file must remain unchanged after it’s sent. When a user confirms that they’ve read and understood the message, it’s always tied to a specific, uneditable PDF file. Makes sense, right? 🤔

Design with mobile in mind

These PDF messages are typically read on a mobile device 📱. This means your content needs to be easily legible on a small screen. Use large typography and ensure that any images included are clear and readable.

Before sending, Ommnio will display a preview of how the document looks on mobile. Take that opportunity to check readability and make edits if necessary.

Keep it brief

Try to be concise. Reading on a computer is very different from reading on a mobile phone. The more compact and clear your message, the better. Good things come in small packages!