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What Special Permissions Do Ommnio Administrators Have?

Clear roles and permissions to manage users, teams, and communications in Ommnio

If you're an administrator in Ommnio, it's essential to understand the special permissions you have. Ommnio supports several types of roles, each with specific capabilities for managing users, teams, and chat groups.

👤 User Permissions

A User in Ommnio can:

  • Be invited to organization chats.

  • Read all messages and access the document, multimedia, and link library in groups they belong to.

  • Participate in open groups by sending text messages or files (photo, video, audio, and documents).

  • Mention colleagues from their team.

  • In read-only groups, only read and access shared content.

  • Confirm mandatory reading or digitally sign legally binding documents.

  • View group members in open chat groups (not available in read-only groups).

  • Receive automated messages from Bots (e.g., payslips, reported hours).

  • Report entry/exit times via a time registration Bot (if enabled).

  • Set a work schedule and receive mobile notifications.

  • Access via the Ommnio app (Android/iOS) and web.

  • Edit or delete their own messages (marked as "Edited" or "Deleted").

 

👬 Team Administrator Permissions

A Team Administrator has all user permissions and can also (from the web version):

  • Manage users in their team: invite, deactivate, or edit.

  • Grant or revoke Team Admin rights to team members.

  • Create new "child" teams and assign admin roles.

  • Set working hours so mobile notifications are aligned with schedules.

  • Create groups (open or read-only) and add participants from their team.

  • Mention users from teams they manage in chat groups.

 

✏️ Writing Permissions in a Group

Users or admins with writing permissions can:

  • Write anonymously using the group's avatar (e.g., "Human Resources").

  • Post messages and share files in read-only groups.

  • Edit/delete their own messages or those sent by others using the group avatar (marked as "Edited" or "Deleted").

 

📣 Group Administrator Permissions

Group Admins have writing permissions and:

  • Can edit group details (image, name, description, type) or delete the group.

  • Send required reading or digitally signed documents and view analytics.

  • Delete messages from other users (marked as "Deleted").

  • Add/remove users or teams (based on their Team Admin permissions).

  • Pin or unpin messages for visibility.

 

🏣 Account Administrator Permissions

Account Admins have all Team Admin permissions across the entire organization and additionally can:

  • View content in all chat groups (except private one-on-one chats).

  • Assign Account, Team, or Group Admin roles.

  • Manage global account settings:

    • Enable/disable apps

    • Set default language, country, and user working hours

 

ℹ️ Important Notes

  • A user can be a Team Administrator but not a Group Administrator, and vice versa.

  • Roles are assigned independently, though it's common for Team Admins to also manage groups.

 

📲 Mobile App Admin Features

In the Ommnio app, administrators can:

  • Write in read-only groups.

  • Pin or unpin important messages in chat.

 

Understanding your role and permissions ensures efficient management of teams and communication inside Ommnio. Use this guide to make the most of your administrative capabilities.